Customer Service Webinar: Staying Positive and Thriving Through COVID-19: Presented by the Miles City SBDC
Click here for training

Speaker Karen Lum joins the Miles City SBDC and discusses, in a 90-minute webinar, supporting front line sales & service team members to pull back from the day to day operation and take some time to refuel and gain new tools and perspectives to handle customer service during a challenging time. In this session, participants have the opportunity to take time off the front lines to: learn methods to stay centered and effective during challenging times, learn how customers rate businesses and how COVID has impacted this, gain new approaches to dealing with difficult customer interactions, and refuel their energy and connection to their role & purpose.


Community Focus During COVID: Customer Service Guide to Success: Presented by the Miles City SBDC
Click here for training

This presentation will be held by Glendive and Miles City's Job Service, Amy Deines. At the end of this presentation you will have learned what customer service skills are most desirable by businesses, how to better communicate and listen to customers. How Covid has changed what customer service looks like. There will also be a section related to Miles City and how knowing about your hometown and being aware of what “treasures" and what events are there. This can help increase satisfaction, length of stay, and money spent in your town. Please come and learn how customer service can help you and increase the value of Miles City or how using this as an example can better help your hometown. At the end of the class special guests Marla Prell, from Fish Wildlife and Parks, and John Laney, Miles City's Chamber of Commerce, will be speaking as well.


The Small Business Webinar Series: Business Crisis Toolkit: Control What You Can
Click here for slide deck | Click here for handout | Click here for presentation

In this brief, 30-minute webinar we are hoping to give business owners some guidance on steps to take during the initial stages of the coronavirus (COVID-19) outbreak throughout the country. We'll provide guidance for entrepreneurs, financing options, scam alerts, and resources available to assist through this crisis. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Marketing, Communication, and Sales During the COVID-19 Crisis
Click here for slide deck | Click here for presentation

In this brief, 30-minute webinar we are hoping to give business owners some guidance on marketing, communication, and sales during the COVID-19 crisis. Evaluating a company's human and fixed assets and then being creative in how to utilize them in an alternative way will be discussed. Focus will be given to innovating by solving customer-facing problems. Hear experts provide an overview of small business development topics and type/chat questions or comments.


The Small Business Webinar Series: Prepare for Government Contracting During COVID-19
Click here for slide deck | Click here for presentation

In this brief, 30-minute webinar we are hoping to give business owners guidance on how to prepare to do business with government agencies during COVID-19 crisis. Topics will focus primarily on the federal government, but we'll also touch on state and local procedures and opportunities. Our goal is to get businesses not currently set up into the appropriate systems and then search for solicitations. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Hibernating Your Business During COVID-19
Click here for slide deck | Click here for presentation

In this brief, 30-minute webinar we are hoping to give business owners guidance on how to put a business to bed during COVID-19 crisis. For some, taking the time to hibernate a business properly is an opportunity to start strategic planning to come out the other end. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments. If you're not able to make it live, please register and we'll distribute the recording once posted. 


The Small Business Webinar Series: The Basics of the SBA's Disaster Loan Products
Click here for handout | Click here for presentation

In this brief, 30-minute webinar we will cover the basics of Paycheck Protection Program and the Economic Injury Disaster Loan and will talk about the updates to both programs as of 4/16/20. Alternate financing sources will also be discussed. We hope to dispell some myths and answer frequently asked questions. We will then open up the webinar to an audience Q&A.  


The Small Business Webinar Series: Business Resiliency Guide
Click here for slide deck | Click here for presentation

In this brief, 30-minute webinar we will provide business owners possible ways to make your business tougher and may enable it to recover more quickly, including: staffing problems, incentives for customers to not cancel jobs, or services, “shoe leather” marketing, customer referral/loyalty programs, online freelancing options, strategic, and informal partnerships with your competitors, digital product creating, guerrilla marketing, selling non essential assets, and beating your customer’s expectations


The Small Business Webinar Series: Reopening Best Practices During COVID-19
Click here for slide deck | Click here for presentation

In this brief 30-minute webinar, we will provide some of the basics business owners will need to take into account as they reopen their business during the COVID-19 crisis. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments. We will follow-up with requests for additional information. 


The Small Business Webinar Series: Protecting Your Business From Legal Liability During Reopening
Click here for slide deck | Click here for webinar

In this brief 30-minute webinar, we will step business owners through the liability concerns when reopening following the COVID-19 shutdown. Employment and labor law attorney with Church, Harris, Johnson, Williams P.C. in Great Falls, Bobbi Berkhof, will inform entrepreneurs why following local, state, and federal recommendations may help protect the business from lawsuits potentially stemming from employees and customers. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: What It Means to be Open and Safe During Recovery
Click here for slide deck | Click here for Behaviorial Economic slides | Click here for recorded webinar

In this webinar, we'll discuss addressing the challenges, barriers, team-building, resources, and mindset it will take for entrepreneurs to navigate reopening a business during Covid-19. Presenters Dena Johnson and Kevin Scharfe will discuss how the right state of mind and pivoting your business model can help build consumer confidence and employee buy-in during this challenging time. Hear experts provide an overview of small business development topics.


The Small Business Webinar Series: Quick Cybersecurity Tips to Keep Your Company Safe
Click here for presentation Click here for slide deck

This webinar will give actionable tips to better protect your business from cyberattack. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Tackling Unemployment Insurance
Click here for presentation | Click here for handout

In this webinar we will discuss understanding traditional unemployment insurance, pandemic unemployment assistance and the role employers play when employees are collecting unemployment insurance. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Best Practices for PPP Loan Forgiveness
Click here for slide deck | Click here for presentation

This webinar will walk you through the best practices, reporting procedures, and forms to maximize the forgiveness of your Paycheck Protection Program (PPP) loan. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments. We will follow-up with requests for additional information. All webinars are free and open the public at 11 a.m. and will be recorded and archived.

The Small Business Webinar Series: Accessing SBA Programs:  Your Guide to SBA Counseling, Capital, and Contracting
Click here for handout | Click here for webinar

This webinar will provide an overview of SBA Resources including current Economic Injury Disaster (EIDL) and Paycheck Protection Program (PPP) loans. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments. We will follow-up with requests for additional information. All webinars are free and open the public at 11 a.m. and will be recorded and archived.


The Small Business Webinar Series: How COVID is Affecting Communities
Click here for webinar

This webinar will discuss the evolution of public health response to this unprecedented incident over time, and how that affects small businesses. Find out what we are learning and hear simple reminders on how to best cope with the potential exposure. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments. We will follow-up with requests for additional information. All webinars are free and open the public at 11 a.m. and will be recorded and archived.

Classroom

The Montana Small Business Development Center statewide network holds online and in person trainings at each location. If you're looking to start, grow or buy a business in Montana, we will help you on your journey. Below are our most recent recorded trainings and accompanying materials. Is there a business topic that we haven't covered yet? Let us know by filling out a Contact Form with the topic you would like to see!

View the U.S. Small Business Administration's online Learning Center for additional courses and resources here.

 

Upcoming Webinars


The Small Business Webinar Series: Engineering Growth in the Wake of COVID

This webinar will step through three considerations for growing a business in the wake of the COVID-19 pandemic: acquiring talent, market share, and assets. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments. We will follow-up with requests for additional information. All webinars are free and open the public at 11 a.m. and will be recorded and archived.

Register here

Date: 12/3/2020 | Time: 11:00AM - 11:30AM (MDT) | Register by: 12/03/2020 8 AM (MDT) | Fee: None

 

 

Legal & Tax Do's and Don'ts for Businesses: Presented by the Billings SBDC
Click here for presentation

Join the Billings SBDC as they talk about what you need to be aware of for your business, both legal and tax. Choosing the right legal structure, business registry, contracts, zoning regulation, business taxaction, payroll taxes, withholding, employer/independent Contractors. 


Break Even: Presented by the Billings SBDC
Click here for presentation

Join the Billings SBDC as they talk about how to break even. Is your business making money, breaking even, or losing money? Find out how to calculate the break-even point of your company in this training.


The Small Business Webinar Series: Understanding Credit Card Processing
Click here for handouts | Click here for webinar

This webinar will cover the fundamentals of understanding credit card processing and how this complex industry can be kept SIMPLE! Stephanie Cummings from CardConnect will cover the basics of interchange, the roles the card associations, banks and processors play, and the importance of doing business with people you TRUST! Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments. We will follow-up with requests for additional information. All webinars are free and open the public at 11 a.m. and will be recorded and archived..


The Small Business Webinar Series: Best Practices for PPP Loan Forgiveness
Click here for slide deck | Click here for presentation

This webinar will walk you through the best practices, reporting procedures, and forms to maximize the forgiveness of your Paycheck Protection Program (PPP) loan. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments. We will follow-up with requests for additional information. All webinars are free and open the public at 11 a.m. and will be recorded and archived..


The Small Business Webinar Series: The Basics of the SBA's Disaster Loan Products
Click here for handout | Click here for presentation

In this brief, 30-minute webinar we will cover the basics of Paycheck Protection Program and the Economic Injury Disaster Loan and will talk about the updates to both programs as of 4/16/20. Alternate financing sources will also be discussed. We hope to dispell some myths and answer frequently asked questions. We will then open up the webinar to an audience Q&A.  


The Small Business Webinar Series: Using Opportunity Zones to Start or Grow Your Business

Opportunity Zones were created as part of the Tax Cuts and Jobs Act of 2017 to help stimulate long-term, private sector investment into economic activity in all 50 states and U.S. Territories. Governor Steve Bullock designated 25 Opportunity Zones in metropolitan and rural areas of Montana as targeted areas to stimulate business investment. In this webinar, Ben Hobbs will discuss what Opportunity Zones are, how simple it is for investors and entrepreneurs to create funds and the tax incentives of investing in businesses in qualifying zones. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Three Steps to Get Your Business on a Path to Profitable Growth
Click here for handout | Click here for presentation

The urgent need to stay afloat financially leads to "strategic moves" that are a waste of energy, focus, money, and time. Get your business out of the Survival Prap, headed toward its Sweet Spot and on a path toward profitable growth. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Basic Accounting for Successful Entrepreneurs
Click here for slide deck | Click here for presentation

This webinar will help you manage your business more efficiently and more accurately because, as they say, if garbage goes in, garbage comes out. And if you're not managing the money and recording it correctly, the risk of failure goes up exponentially. Hear experts, like presenter Wendy Weissman, CPA PC, provide an overview of small business development topics.


The Small Business Webinar Series: Savvy Questions to Ask an Accountant About the New Tax Law
Click here to watch the recorded Webinar | Click here for presentation | Click here for presentation notes

This webinar discusses how to prepare yourself for tax filing season by knowing more about the Tax Cuts and Jobs Act of 2017. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments. 


The Small Business Webinar Series: Strategy Sells Businesses and Buys Them Too
Click here to watch the recorded Webinar | Click here for the presentation | Click here for Murphy Sell Sheet

This webinar discusses buying and selling an established business. We discussed the time it takes and the financial planning needed to sell a business for top dollar successfully. Buyers were also be guided on the types of questions to ask and documents to request on the other side of a business acquisition.


The Small Business Webinar Series: Crowdfunding Isn't Just Free Money
Click here to watch the recorded Webinar | Click here for the presentation

This webinar discusses the regulatory impacts of equity crowdfunding. How crowdfunds are gathered, the amount of the investment and the law determines what you can use the money on, and the legal implications required.


The Small Business Webinar Series: Developing Your Story: A Foundation for Funding
Click here to watch the recorded webinar | Click here for the presentation

Your story is the foundation for your business and will be your pitch to generate funding. We explored ways to effectively use your story to fund a new business idea (via crowdfunding, perhaps?), develop networks that may lead to business venture partnerships, and determine if lending is a good fit for your project. Numbers and analysis are key characters, but your story will drive your success.


The Small Business Webinar Series: Understanding Credit Card Processing
Click here to watch the recorded webinar | Click here for the presentation

This webinar covers the fundamentals of understanding credit card processing and how this complex industry can be kept SIMPLE! Stephanie Cummings from Heartland Payment Systems will cover the basics of interchange, the roles the card associations, banks and processors play, and the importance of doing business with people you TRUST!

The Art and Science of Storytelling: Insights from Behavioral Science: Presented by the Billings SBDC
Click here for presentation

Each of us is exposed to over 10,000 messages per day from those wanting our attention. Most of us just tune these messages out. If you are someone who needs to deliver a message, you need new strategies to break through this noise. Using important clues from digital footprints about what works (and what doesn't), savvy storytellers can learn to refine their messages for maximum impact. The Billings SBDC will take an analytical look at storytelling, and explore how the latest research into behavioral science can help all of us tell better stories that move people to act.


How to Sell your Stuff: Presented by the Billings SBDC
Click here for presentation

Join the Billings SBDC as they present a training to learn more about Consumer Buying Behavior. Learn how you can reach more customers and sell more stuff by knowing how, when, and why people buy. 


Social Media Training: Presented by the Billings SBDC
Click here for presentation

Online Marketing through social media platfors; Facebook, Twitter, Instagram, and email blasts. This presentation explores ways that an online precense can help businesses grow. Join the Billings SBDC as they present this comprehensive Social Media training. 


The Small Business Webinar Series: Marketing, Communication, and Sales During the COVID-19 Crisis
Click here for slide deck | Click here for presentation

In this brief, 30-minute webinar we are hoping to give business owners some guidance on marketing, communication, and sales during the COVID-19 crisis. Evaluating a company's human and fixed assets and then being creative in how to utilize them in an alternative way will be discussed. Focus will be given to innovating by solving customer-facing problems. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: A Beginner's Guide to SEO: Five Tips to Get Found Online
Click here for slide deck | Click here for presentation

What is SEO and why does it matter? SEO stands for search engine optimization and is the process of getting engines to recognize your site as one worth serving up. This presentation will cover some basics of SEO and give you five actionable steps to help your business get found online. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Marketing on LinkedIn
Click here for slide deck | Click here for presentation

LinkedIn hosts over 590 million professionals who represent the largest group of influential, affluent, and educated people anywhere. Find out what content to share, which products suit your needs, and how much time you'll spend daily or weekly to ensure your brand stays in front of the people who matter most to your business. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Rethinking Innovation in Montana
Click here for presentation | Click here for slide deck

This webinar will provide an overview of how small business owners can innovate in small businesses to create customer experiences that attract and retain customers. Hear experts give an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: How To Lock Down Your Sales Funnel
Click here for slide deck | Click here for presentation

This webinar details building a website, creating a Facebook page, Instagram account, and Google listing are all important, but what happens after? Learn how to capture potential customers at every stage of the buying process – lockdown your sales funnel with these easy-to-follow steps!


The Small Business Webinar Series: Reach Customers Online with Google
Click here to watch recorded Webinar | Click here for the presentation

This webinar provides an overview of using Google to market to potential customers. Presenter Corissa Saint Laurent and Google Trainer will discuss creating a free Google My Business listing, Improving your website's visibility in Google's organic search results, and advertising your business on Google. 


The Small Business Webinar Series: Finding Customers on Instagram
Click here to watch the recorded Webinar | Click here for the presentation

This webinar provides an overview of using Instagram to market to potential customers. Amanda Read, Founder of Read Mobile Marketing, provides an overview of small business development topics and phone in type or chat questions or comments.


The Small Business Webinar Series: Finding Customers on Facebook
Click here to watch the recorded Webinar | Click here for the presentation

This webinar provides an overview of using Facebook to market to potential customers. Experts give an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Marketing Essentials- Getting Found Online
Click here to watch the recorded Webinar | Click here for the presentation

This webinar provides an overview of digital marketing best practices and strategies. Presenter Jenna Jones Design and experts give an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Developing Your Story: A Foundation for Funding
Click here to watch the recorded webinar | Click here for the presentation

Your story is the foundation for your business and will be your pitch to generate funding. We explored ways to effectively use your story to fund a new business idea (via crowdfunding, perhaps?), develop networks that may lead to business venture partnerships, and determine if lending is a good fit for your project. Numbers and analysis are key characters, but your story will drive your success.


The Small Business Webinar: Getting your Small Business Online
Click here to watch the recorded webinar | Click here for the presentation | Click here for eCommerce Selling Guide

This webinar discusses best practices as well as details related to setting a budget, understanding your customer, and how that relates to where to locate online and how to craft a message that motivates action.

Business Model Canvas: Presented by the Billings SBDC
Click here for presentation

A one-page, visual, strategic management tool to quickly and easily define and communicate a business idea or concept in a focused but flexible way. Join the Billings SBDC as they walk you through the Business Model Canvas.


Legal & Tax Do's and Don'ts for Businesses: Presented by the Billings SBDC
Click here for presentation

Join the Billings SBDC as they talk about what you need to be aware of for your business, both legal and tax. Choosing the right legal structure, business registry, contracts, zoning regulation, business taxaction, payroll taxes, withholding, employer/independent Contractors. 


Patent Webinar: Presented by the Billings SBDC featuring Billings Based Patent Attorney and Patent Examiner, David Stoltenberg
Click here for presentation

Join the Billings SBDC as the talk with Billings based Patent Attorney and Patent Examiner, David Stoltenberg.


Human Relations: Presented by the Billings SBDC
Click here for presentation

Join the Billings SBDC as they help business owners learn about skills such as communication and handling conflict, how leadership styles can affect workplace culture, and how engagement and interaction directly affect work performance, happiness, and success. 


Buying a Business: Presented by the Billings SBDC
Click here for presentation

Join the Billings SBDC for their presentation about Buying a Business. Learn what to look for in a business purchase, what is an asset sale vs. business purchase, valuations, appraisals, mergers, and acquisitions. 


The Small Business Webinar Series: Understanding Credit Card Processing
Click here for handouts | Click here for webinar

This webinar will cover the fundamentals of understanding credit card processing and how this complex industry can be kept SIMPLE! Stephanie Cummings from CardConnect will cover the basics of interchange, the roles the card associations, banks and processors play, and the importance of doing business with people you TRUST! Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments. We will follow-up with requests for additional information. All webinars are free and open the public at 11 a.m. and will be recorded and archived.


The Small Business Webinar Series: Tackling Unemployment Insurance
Click here for presentation | Click here for handout

In this webinar we will discuss understanding traditional unemployment insurance, pandemic unemployment assistance and the role employers play when employees are collecting unemployment insurance. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: What It Means to be Open and Safe During Recovery
Click here for slide deck | Click here for Behaviorial Economic slides | Click here for recorded webinar

In this webinar, we'll discuss addressing the challenges, barriers, team-building, resources, and mindset it will take for entrepreneurs to navigate reopening a business during Covid-19. Presenters Dena Johnson and Kevin Scharfe will discuss how the right state of mind and pivoting your business model can help build consumer confidence and employee buy-in during this challenging time. Hear experts provide an overview of small business development topics.


The Small Business Webinar Series: Protecting Your Business From Legal Liability During Reopening
Click here for slide deck | Click here for webinar

In this brief 30-minute webinar, we will step business owners through the liability concerns when reopening following the COVID-19 shutdown. Employment and labor law attorney with Church, Harris, Johnson, Williams P.C. in Great Falls, Bobbi Berkhof, will inform entrepreneurs why following local, state, and federal recommendations may help protect the business from lawsuits potentially stemming from employees and customers. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Reopening Best Practices During COVID-19
Click here for slide deck | Click here for presentation

In this brief 30-minute webinar, we will provide some of the basics business owners will need to take into account as they reopen their business during the COVID-19 crisis. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments. We will follow-up with requests for additional information. 


The Small Business Webinar Series: Hibernating Your Business During COVID-19
Click here for slide deck | Click here for presentation

In this brief, 30-minute webinar we are hoping to give business owners guidance on how to put a business to bed during COVID-19 crisis. For some, taking the time to hibernate a business properly is an opportunity to start strategic planning to come out the other end. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments. If you're not able to make it live, please register and we'll distribute the recording once posted. 


The Small Business Webinar Series: Prepare for Government Contracting During COVID-19
Click here for slide deck | Click here for presentation

In this brief, 30-minute webinar we are hoping to give business owners guidance on how to prepare to do business with government agencies during COVID-19 crisis. Topics will focus primarily on the federal government, but we'll also touch on state and local procedures and opportunities. Our goal is to get businesses not currently set up into the appropriate systems and then search for solicitations. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Using Opportunity Zones to Start or Grow Your Business
Click here for slide deck | Click here for presentation

Opportunity Zones were created as part of the Tax Cuts and Jobs Act of 2017 to help stimulate long-term, private sector investment into economic activity in all 50 states and U.S. Territories. Governor Steve Bullock designated 25 Opportunity Zones in metropolitan and rural areas of Montana as targeted areas to stimulate business investment. In this webinar, Ben Hobbs will discuss what Opportunity Zones are, how simple it is for investors and entrepreneurs to create funds and the tax incentives of investing in businesses in qualifying zones. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Marketing, Communication, and Sales During the COVID-19 Crisis
Click here for slide deck | Click here for presentation

In this brief, 30-minute webinar we are hoping to give business owners some guidance on marketing, communication, and sales during the COVID-19 crisis. Evaluating a company's human and fixed assets and then being creative in how to utilize them in an alternative way will be discussed. Focus will be given to innovating by solving customer-facing problems. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Business Crisis Toolkit: Control What You Can
Click here for slide deck | Click here for handout | Click here for presentation

In this brief, 30-minute webinar we are hoping to give business owners some guidance on steps to take during the initial stages of the coronavirus (COVID-19) outbreak throughout the country. We'll provide guidance for entrepreneurs, financing options, scam alerts, and resources available to assist through this crisis. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.

 


The Small Business Webinar Series: Three Steps to Get Your Business on a Path to Profitable Growth
Click here for handout | Click here for presentation

The urgent need to stay afloat financially leads to "strategic moves" that are a waste of energy, focus, money, and time. Get your business out of the Survival Prap, headed toward its Sweet Spot and on a path toward profitable growth. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Quick Cybersecurity Tips to Keep Your Company Safe
Click here for presentation | Click here for slide deck

This webinar will give actionable tips to better protect your business from cyberattack. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Business Valuation: More Art Than Science
Click here for slide deck | Click here for presentation

This webinar will explore how there is no cookie-cutter approach to valuing a private business. It often involves a multi-faceted approach using different valuation processes and techniques, which will be discussed. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Rethinking Innovation in Montana
Click here for presentation | Click here for slide deck

This webinar will provide an overview of how small business owners can innovate in small businesses to create customer experiences that attract and retain customers. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Insurance for Small Business
Click here for slide deck | Click here for presentation

As one of the most important ways to protect a business, insurance often goes overlooked. This webinar provides an overview of general and professional liability insurance, employer practice liability insurance, worker's compensation requirements, the difference between insurance and bonding, and a variety of other insurance-specific topics. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Creative Labor Solutions
Click here to watch the presentation | Click here for presentation notes

This webinar detailed the benefits of creating apprenticeships, on-the-job training, and internship opportunities to attract and retain potential employees. Also discussed is the military's Career Skills Program (CSP) to tap into the labor force soon to be leaving the military service. Experts, like Apprenticeship Specialist Kari Woods, provide an overview of small business development topics and phone in or type or chat questions or comments.


The Small Business Webinar Series: Strategy Sells Businesses and Buys Them Too
Click here to watch the recorded Webinar | Click here for the presentation | Click here for Murphy Sell Sheet

This webinar discusses buying and selling an established business. We discussed the time it takes and the financial planning needed to successfully sell a business for top dollar. Buyers were also be guided on the types of questions to ask and documents to request on the other side of a business acquisition.


The Small Business Webinar Series: Crowdfunding Isn't Just Free Money
Click here to watch the recorded Webinar | Click here for the presentation

This webinar discusses the regulatory impacts of equity crowdfunding. How crowdfunds are gathered, the amount of the investment and the law determines what you can use the money on and the legal implications required.


The Small Business Webinar Series: Hire for Your Peak Season & Don't Lose Money Doing it
Click here to watch the recorded webinar | Click here for the presentation

This webinar features ratios to assist business owners or managers in justifying a new or seasonal hire and to ensure that the additional cost of a new employee will do more than break even with increases in sales volume. Performance metrics related to the new hire were also addressed.


The Small Business Webinar Series: Five Critical Customer Service 
Click here to watch the recorded webinar  | Click here for the presentation

This webinar focuses on five critical skills that will almost guarantee a rewarding customer service or client interaction. Understand why these skills can make or break your service results. If you are a supervisor, use these skills as a checklist to ensure you are providing training, coaching, evaluation, and support for these skills throughout your organization.


The Small Business Webinar Series: Keys to Hiring the Right Employee
Click here to watch the recorded webinar  | Click here for the presentation

This webinar discusses how company culture should be a factor in your employee search, the best questions to ask during interviews, best practices in the search process, and takeaways you can implement now.


The Small Business Webinar Series: Introduction to Government Contracting
Click here for the presentation | Click here for slide deck

Does the Government buy what you sell? Learn how to find out and the initial steps for becoming a vendor for governmental contracting. This webinar discussed best practices in doing business with government entities, appropriate procedures when getting into the system, and winning contracts.


The Small Business Webinar Series: Food Manufacturing 101: Get Rich and Don't GO TO JAIL!
Click here to watch the recorded webinar | Click here for the presentation

This webinar discusses the most important rules, regulations, and best practices for food manufacturers to follow in order to be successful. You may not get rich and taking this class in no way guarantees you won't GO TO JAIL. At least that's what our presenter, Claude Smith says. Please note - this is very tongue in cheek. :)


The Small Business Webinar Series: Employee Retention, Creating a Positive Company Culture
Click here to watch the recorded webinar | Click here for the presentation

Happy employees make for thriving businesses.  In this webinar, learn how to create a positive corporate culture by identifying larger business goals.  Get tips on hiring smarter, keeping employees engaged, and handling employees' concerns.


The Small Business Webinar Series: Understanding Credit Card Processing
Click here to watch the recorded webinar | Click here for the presentation

This webinar covers the fundamentals of understanding credit card processing and how this complex industry can be kept SIMPLE! Stephanie Cummings from Heartland Payment Systems will cover the basics of interchange, the roles the card associations, banks and processors play, and the importance of doing business with people you TRUST!

Boots to Business- Reboot: An Introduction to Entrepreneurship: Presented by the Great Falls SBDC, Great Falls Development Authority, SBA, MDO, VBOC, and the Malmstrom Air Force Base Diversity and Inclusion Team
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The Boots to Business program is a business course for veterans. The goal is to guide them through the transition from serving to becoming a business owner, covering topics like business plans and launching a product. The Great Falls SBDC and partners joined with Malmstrom Air Force Base in Great Falls to provide Montana Veterans and their spouses this Pre-Business course.


How to Sell your Stuff: Presented by the Billings SBDC
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Join the Billings SBDC as they present a training to learn more about Consumer Buying Behavior. Learn how you can reach more customers and sell more stuff by knowing how, when, and why people buy. 


The LaunchPoint: A Pre-Business Webinar
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Have you been thinking about an idea and always wondered if you could make it a business? Are you a business owner but not a business school graduate? Are you passionate about the thing you do and don't know how to turn that passion into profit? Join GFDA and the Great Falls Small Business Development Center for The LaunchPoint, a business planning and strategies workshop that will walk through the key structures, available tools and why money is important before, during and after you open your doors.


The Small Business Webinar Series: Using Opportunity Zones to Start or Grow Your Business
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Opportunity Zones were created as part of the Tax Cuts and Jobs Act of 2017 to help stimulate long-term, private sector investment into economic activity in all 50 states and U.S. Territories. Governor Steve Bullock designated 25 Opportunity Zones in metropolitan and rural areas of Montana as targeted areas to stimulate business investment. In this webinar, Ben Hobbs will discuss what Opportunity Zones are, how simple it is for investors and entrepreneurs to create funds and the tax incentives of investing in businesses in qualifying zones. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


The Small Business Webinar Series: Start Your Side Hustle
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This webinar addresses turning a hobby or passion into a side business. They discuss the lean approach to business planning and innovating to solve your customer's real-world problems. Hear experts provide an overview of small business development topics and phone in or type/chat questions or comments.


MONTANA OFFICE OF TOURISM AND BUSINESS DEVELOPMENT | MONTANA DEPARTMENT OF COMMERCE
301 S. PARK AVE. | P.O. BOX 200533 | HELENA, MT 59620-0533 |  T: 406.841.2870 |  F: 406.841.2871 | TDD: 406.841.2702
 

 

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